​​​​​​​Use these guides to remove our settings from your BYO device:

Remove Windows Device​

Active School Account (Recommended)

Step 1

Open the Company Portal app & select the device you are using.

Scroll down the homepage to select the name of the device you are using. 

Step 2 

Remove the Device. 

Click “Actions” and then “Remove” to remove the management profile, and all College settings and Apps from the device.​

Inactive School Account 

Step 1 

Open “Settings” select “Accounts” and then “Access work or school”. 

Make sure “Work or school account” is selected, then click on “disconnect” button.​

Step 2 

Accept the removal prompt. 

Click “Remove” to remove the management profile, and all College settings and Apps from the device.​

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Remove a MacOS Device

Active School Account (Recommended)

Step 1

Open the Company Portal App & Select the Devices Tab.

Make sure your current device is selected, then click on the options menu ( ). Select “Remove”.​

Step 2 

Accept the removal prompt.

Click “Remove” to remove the management profile, and all College settings and Apps from the device. 

 

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Inactive School Account 

Step 1 

Open System Preferences & select “Profiles”. 

Make sure “Management Profile” is selected, then click on minus icon ( - ). 

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Step 2 

Accept the removal prompt 

Click “Remove” to remove the management profile, and all College settings and Apps from the device. Enter 

your Mac admin password when prompted. ​

If you need further assistance after following the guides above, please visit the IT Office (JE03) during our opening hours or contact us at tech-assist@pacificpinesshs.eq.edu.au for further technical assistance.